Frequently Asked Questions
Everything you need to know about shopping with Structured & Affordable.
What is the typical shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Simply use our online portal to generate a prepaid shipping label and return the item in its original condition with tags attached.
Are your materials sustainably sourced?
Yes, we focus on high-quality, durable fabrics that are ethically sourced. Our mission is to provide structured, long-lasting fashion that minimizes environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments for the best result.
Can I modify or cancel my order after it is placed?
Orders can be modified or canceled within 60 minutes of placement. After this window, the order is sent to our warehouse for processing and cannot be changed.